Taking All Emergency Appointments

Dear ASD patients and community,

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • We’ve purchased surgical/medical grade air purifiers designed to filter viruses from the air
  • We’ve spread out appointments and extending times to allow for social distancing
  • Patients will call/text upon arrival and having them wait in car as to not have people in the lobby for social distancing
  • We are taking temperatures and offering hand sanitizer at check in
  • We ask patients to wear a face covering to their appointment
  • We’ve enhanced Personal Protective Equipment for the team including N95 masks, hair coverings, and face shields
  • We’re using plexiglass barriers and check in and check out
  • We recommend that our team comes in work scrubs/shoes and leaving work in a separate outfit and shoes while we do laundry at the office
  • We have our patients rinse with an anti-viral mouth rinse prior to starting any visit
  • We’re using advanced suctioning devices to minimize aerosols for any aerosol producing procedure

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 512-392-6222.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,
AquaSprings Dental team

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